Following Dr. Guess’s lead, our team members are well-trained in state-of-the-art techniques and truly care for each and every patient. Our team is committed to ongoing education and regularly participates in advanced training, allowing us to offer the most advanced technology available in orthodontics today. Clear, removable braces allow us to create clear trays for those who desire a beautiful smile but do not want the appearance of braces. We work as a team to create a relaxed, pleasant, and caring atmosphere where quality orthodontics provides the beautiful smile our patients seek.
Our Scheduling Coordinators are the first people you will speak to when you call our office and the first people to greet you when you visit us. They manage the appointment schedule and handle insurance, from determining the coverage available to filing your claims. You will find them very helpful with any accounting questions, emergencies that may arise, and any concerns that you would like to discuss.
At your very first appointment with Dr. Guess, you will meet with one of our Treatment Coordinators. In addition to introducing new patients into the practice, Treatment Coordinators are involved in treatment planning with Dr. Guess and in consulting with patients regarding their care. Treatment plans and financial arrangements are among the responsibilities they share. Our Treatment Coordinators also have a great deal of experience in meeting patient needs, as well as in treatment management. Their genuine caring and excellent communication skills make them a valuable asset to the practice and to our patients.
Our Clinical Technicians are dedicated to ensuring that your appointments run smoothly and on a timely basis. They are responsible for patient education when they are performing a procedure with Dr. Guess and for making your stay as comfortable as possible. Our clinical team is unsurpassed for their gentleness and attention to detail! Our clinical team is also specially trained in orthodontics and is licensed by the California State Board of Dental Examiners; additionally, they receive annual continuing education to update their orthodontic knowledge and techniques. Three of our clinical team have “graduated” from our office and are now dentists. Dr. Mayeda, Dr. Terhune and Dr. Yates (2011) were all Registered Dental Assistants. These three women offer strong testimonials of what anyone can become with self-determination, effort and willingness.